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COVID 19 – Resources and Supports

For up-to-date Information

BC Government News

For FAQ’s – Questions about vaccination schedule and procedure

COVID 19 Vaccine Frequently Asked Questions


Burnaby playgrounds – how to play and stay safe! Click here. 

Articles, Activities and Education


“The Complete Guide To Sleep Regression”

Note: ECD experts read this article and noted that it is most important for a child to regularly nap, in a safe place. A child does NOT need to nap in the same place as they sleep. 

Offers lots of valuable information, such as:

  • What sleep regression is, and why parents need to know about it – including the common signs to look out for in children, and how long these changes in sleeping patterns can last (anywhere from 2-6 weeks).

  • The causes of sleep regression – with factors such as developmental milestones, growth spurts, teething/pain/illness, and disruptions to a child’s routines all playing a role.

  • Detailed guides for parents on the common sleep regression stages babies experience: from the age of 4 months up to 2 years.

  • Practical tips and advice for managing each sleep regression stage to help both babies and parents get the healthy sleep they need.

Self compassion, breathing, mind body practice, eat well & sleep, remain socially connected –  

Activities and Education

Resources to support students across a wide variety of subject areas. We will continue to add to the site regularly, so please check back frequently.


Family Violence

Click here for supports: in crisis, need counselling or (emergency) housing. 

The Dalai Lama Centre for Peace + Education

Information about what’s “normal and healthy” for children in their social and emotional development, along with practical strategies for caring adults to actively create the nurturing environments that bolster Heart-Mind Well-being. Click here. 

Fraser Health

Managing Stress in families with children and youth

The Child & Youth Mental Health & Substance Use (CYMHSU) Community of Practice, which hosted the ACEs Summit in May 2019, would like to share the following resource providing information and advice on managing anxiety and stress in families with children and youth during the COVID-19 emergency.

Managing Anxiety & Stress in Families with Children and Youth During the COVID-19 Outbreak

Free phone support during Self-Isolation across BC

Our fully insured, fully supervised counselling interns are available to provide free, temporary telephone support to anyone in BC who may be struggling emotionally while in self-isolation. While typically our preference is for clients to come to our offices, we recognize that during this pandemic that this is not possible.

 Languages: English, Mandarin, Arabic, Cantonese, Farsi, Hindi, Punjabi, Tagalog

 Anyone wanting this service can call and leave a message, requesting telephone support, at 778-321-3054 or by email at:

 Note: these are counselling/support sessions, and are not intended for clients who are in crisis. Clients in crisis should continue to contact Crisis Centres.


Most agencies and in-person services are closed to the public. ALL drop-ins are closed. The following have virtual and/or phone services and supports.

BC Centre for Ability – Supported Child Development

For children with special needs. Consultants are working from home connecting with families and childcare programs.

If your child is already connected with the SCD program, the childcare program can directly reach out to the SCD manager at to determine how support can be provided.

If your child/family is not connected with SCD, contact the intake line at 604-451-5511 ext 424 or a community partner can complete a community referral form and indicate it is for a child of essential service provider.

Burnaby Family Life

Click here for programs that will be offered over the phone and continuing child care services. 

Burnaby Neighbourhood House

Providing support via telephone, text and a digital cafe. Visit their website for details.

Cameray Child and Family Services

  • Counselling – over the phone or via Zoom (video conferencing;
  • Parent Support program – for families if want to do shorter phone sessions;
  • Still taking new referrals
  • Visit their website for resources

Family Services of Greater Vancouver

Early Childhood Community Consultant

Providing free consultation to families, caregivers and professionals with questions, concerns, or are curious about how to better support a child’s development, seeking strategies for challenging behaviours, or wanting to strengthen the relationship with a child under five years old. Consultations are self referral via phone, email, and one-on-one virtual meetings.

A short, sweet, daily Newsletter is emailed daily with children’s activities, parent support, and information – email Anita to sign up:

Check out their new blog – Parenting Place – too! Click here. For children’s activities, self-care and parent education/support information. 

Questions? Phone/text: 604-723-9548

Family Support Institute of B.C.

Peer to peer support with families. An opportunity for live video contact with any community, province-wide,  where you can share, listen, learn and connect with families facing similar challenges. To learn more about this Zoom online community opportunity, click here. 

Information Children

HELP Line – If families need a person to talk to for resources or support. Any type of question for those feeling alone, isolated, or about a child from birth to 12 years old.  Call speak with someone, or if after hours leave a message and the call will be returned within 1-2 working days. It’s NOT a crisis line. 

HELP Line: 778-782-3548. It’s NOT a crisis line. 


Facebook page:

Ministry for Children and Family Development

Offices and services are currently still open. 

MOSAIC – Family Centre

For newcomer families, programs, services and supports, click here.

The Red Cross

During Self-Isolation – Tips to help families cope:

Services will be offered by telephone or via online service delivery only. 
Mandarin:  Phone: 604-318-2731 
Korean:       Phone: 604-468-6064

Vancouver & Lower Mainland Multicultural Family Support Services

For women and children experiencing family violence. Emotional counselling, safety planning, goal setting, guidance on court procedure (based on COVID-19), access to transition house or safe home … Services delivered by: Phone, video, email. 

Westcoast Family Centre

Parenting supports and activities for children:


The Province of British Columbia supports child care providers – COVID 19 response. Click here for the latest news. 

Ministry for Children and Families, Q & A regarding the child care sector. 


Child Care and Child Care Provider Resources


Burnaby Neighbourhood Houses are now the Burnaby food hubs, for anyone living in Burnaby.

What: Call BNH if you are food insecure, or if you need help making or finding food.Food can also be delivered to your home, if you cannot come to get it.

Call:  South House 604-431-0400; North House 604-294-5444

Hours:  Monday to Friday – 9:30 am to 4:30 pm

Burnaby Neighbourhood House: Website


City of Burnaby

Comprehensive COVID 19 online and information source, from the City of Burnaby. Call 8am to 6pm: 604-570-3800. Email: Website:

Burnaby Public Library

Centralized and Coordinated information (around issues such as technology, food, programs and services. Visit the website:


Burnaby Board of Trade

 COVID-19 resource page is the place to find the latest information and guides to support you and your employees with tools on health, safety and business continuity.

Burnaby Rent Bank – Low Income Residents

Purpose Society is providing rent bank services to low income residents of Burnaby and New West,  for the months of April, May and June.

Both Rent Banks offer low-fee, no interest, short-term loans to low income individuals and families that live in either city and are at risk of eviction or essential utility disconnection due to a temporary and unexpected financial crisis. The rent banks also offer assistance with damage deposits, pet deposits and first month’s rent for low income individuals and families who are moving into a new residence in Burnaby or New Westminster and are financially unable to meet these expenses.

Click here for the Pre-Assessment Form

Or call: 604-526-2522

HEALTH – PHYSICAL – *Fraser Health (Burnaby, New West and Tricities)


Do one of the following:

1) For information around virtual testing, and to receive instructions on what to do, go to: For information in a variety of different languages, other than English, click here. 

2) If you want to see your doctor, call the doctor’s office ahead of time and they will tell you what to do . Do not go to the office in person. There will be a notice not to enter on the doctor’s office door. 

3) Any questions about COVID-19 call the Burnaby Public Health unit: 604-918-7505 or to inquire what other services can be provided:

 Remember: Self-isolate if you suspect you have symptoms. 

Fraser Health Public Health Essential Services include child and adult immunization clinic (in-person); new baby calls to parents 604.918.7505

Non-medical questions about COVID-19 Phone: 1-888-268-4319 or Text: 1-604-630-0300

Burnaby Urgent Primary Care Centres

During COVID, they are split into two streams, as follows:

1) People who need urgent treatment; and

2) Other urgent concerns (i.e. non-virus related urgent issues)

*This is for Fraser Health citizens (includes Burnaby New West and Tricities) All communities have own response. 

Contact your own Health Authority for information in your community. 

Health Resources

Click here for a list of Health Resources